TidyPace — Terms & Refunds

Last updated: 26 July 2026

1. Who we are

TidyPace is being developed by T&O Ventures Ltd, a company registered in England and Wales (company no. 14056578). Support and all questions: support_tidypace@trysignabench.com.

2. Website terms (in effect now)

• The TidyPace pages on this site describe a product in development. They are provided in good faith for information, and describe intended behaviour — they are not an offer to sell, a release date, or a guarantee that the product will launch in any particular form.
• The content, design and branding of these pages belong to T&O Ventures Ltd. You're welcome to link to them.
• We try to keep the site available and accurate, but we don't promise it will always be online or error-free.

3. The app's free version (planned)

When TidyPace is released, the free version is planned to work like this:

• You get three free reset starts per installation.
• Previewing a reset, swapping tasks in a preview and regenerating it are free and use nothing. A free start is used only when you actually start a reset — and it is counted exactly once, even if you finish early or stop partway.
• A reset you have started can always be finished, whatever your subscription status.
• Managing spaces and tasks, viewing your history, exporting your data and deleting your data are never behind a paywall.

4. Premium subscription (planned — effective only when offered through Google Play)

A Premium subscription is planned. These terms take effect only if and when the subscription is actually offered through Google Play; until then there is nothing to buy:

• Premium is planned to unlock unlimited reset generation. It is not a data-access fee — your data, history and exports stay available without it.
• The subscription would be sold through Google Play Billing. The exact price, billing period, renewal date and any offer terms will be shown by Google Play before you confirm a purchase, in your local currency.
• Subscriptions auto-renew until cancelled. You can cancel at any time in Google Play → Subscriptions; you keep access until the end of the period you've paid for, and you are not charged again after cancelling.
• Restore purchases will be available in the app, so a reinstall or new device on the same Google account doesn't cost you your subscription.
• Subscription state is managed by RevenueCat on our behalf, as described in the privacy notice.
• A temporary network problem will not delete your data or your active reset; if a subscription lapses, only new reset generation is affected.

5. Refunds

• Purchases made through Google Play are handled under Google Play's refund policies — you can request a refund from Google Play directly.
• In addition, nothing here reduces your statutory rights under UK consumer law, including your rights when digital content is faulty or not as described.
• If you feel something has gone wrong, you can always email support_tidypace@trysignabench.com — we'd rather fix it than argue about it.

6. No medical, cleanliness or safety guarantee

• TidyPace is a household planning aid. It is not a medical, therapeutic or diagnostic tool, and it makes no health claims.
• It does not guarantee that your home is or will be clean, hygienic, safe or allergen-free. Task suggestions and time estimates are aids, not promises.
• You are responsible for carrying out tasks safely, using cleaning products according to their labels and manufacturers' instructions, and deciding what is appropriate for your home.

7. Acceptable use

• Use the app and this site lawfully and for their intended personal purpose.
• Don't attempt to disrupt, misuse or gain unauthorised access to the app, the site or the support channel.
• Don't reverse engineer or copy the app except where the law expressly permits it.
• Your licence to use the app will be personal and non-transferable.

8. Your data, exports and deletion

• Your planning data lives on your device; there is no account and no cloud sync, so back up with the export feature before changing or wiping a device. Exported files are under your control and responsibility.
• "Delete all local data" removes your local data, settings, notifications, app-created files, local identifiers and the free-start counter. It does not delete files you exported, does not cancel a Google Play subscription, and does not erase transaction records Google Play or RevenueCat are required to keep. Details are in the privacy notice.

9. Availability and changes

• Before release, anything described here may change; this page will be updated if it does.
• After release, we may update the app and these terms. If a change materially reduces what a paid subscription includes, you'll be able to cancel and keep access for the period already paid.

10. Our responsibility to you

• Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be excluded or limited under the law of the United Kingdom.
• If we fail to meet these terms, we are responsible for loss or damage that is a foreseeable result of that failure. We are not responsible for losses that were not foreseeable, or for business losses — the app and site are for private, personal use.
• Your statutory rights as a consumer are not affected by these terms.

11. Governing law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also rely on the mandatory consumer protections of, and bring proceedings in, your home nation.

12. Contact and support

Support: support_tidypace@trysignabench.com.

T&O Ventures Ltd is registered in England and Wales, company no. 14056578.